Privacy Policy
Effective date: 17 June 2026
This Privacy Policy explains how the HamroFood Waiter mobile application and the HamroFood restaurant management platform (together, the “Service”, “we”, “us”) handle information. The HamroFood Waiter app is a tool used by restaurant staff to take and manage orders, tables, and payments on behalf of the restaurant that employs them.
Information we collect
- Login credentials. When a staff member signs in, the app sends their employee code and PIN to our server to authenticate them. We do not store the PIN in plain text; it is verified against a securely hashed value.
- Authentication token.After a successful login, a session token is stored in the device’s secure storage (Keychain on iOS / Keystore on Android) so the staff member stays signed in. It is used only to authorize requests to our server.
- Operational restaurant data. To do its job, the app reads and writes data that belongs to the restaurant — such as orders, tables, menu items, and payment records. This is business data owned and controlled by the restaurant, not personal data about the app user.
- Server address. The app stores, on the device only, the server address it should connect to.
Information we do NOT collect
- We do not collect your location.
- We do not access your contacts, photos, camera, or microphone.
- We do not use advertising networks and we do not show ads in the app.
- We do not sell, rent, or trade any data to third parties, and we do not use the data for advertising or tracking across other apps.
How we use information
Information is used solely to operate the Service: to sign staff in, to keep them signed in securely, and to let them carry out their work (taking orders, updating tables, recording payments, and receiving operational notifications such as bill or assistance requests). We do not use the information for any unrelated purpose.
How information is shared
We process restaurant data on behalf of, and at the direction of, the restaurant that uses the Service. We do not share personal information with third parties except as required to provide the Service (for example, our hosting infrastructure) or as required by law. We never sell personal data.
Data security
All communication between the app and our servers is encrypted in transit using HTTPS/TLS. Session tokens are kept in the device’s secure storage. PINs and passwords are stored only as salted hashes on the server. We apply reasonable technical and organizational measures to protect data, though no method of transmission or storage is 100% secure.
Data retention
Account and operational data are retained for as long as the restaurant’s account is active or as needed to provide the Service. A restaurant may request deletion of its account and associated data by contacting us at the address below.
Children’s privacy
The Service is a business tool intended for restaurant staff and is not directed to children. We do not knowingly collect personal information from children.
Account & data deletion
To request access to, correction of, or deletion of your data, email us at integratedenterprised@gmail.com. We will respond within a reasonable period.
Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact us
If you have any questions about this Privacy Policy, contact us at integratedenterprised@gmail.com.
HamroFood — Restaurant Management Platform